Dispatcher Job at Northern Kentucky University, Highland Heights, KY

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  • Northern Kentucky University
  • Highland Heights, KY

Job Description

Posting Details

Position Information


Working Title
Dispatcher


Department
University Police Administration


Compensation Title
Police Dispatcher II


Position Number
30000576


Position Status
Regular


Work Schedule


Full-time, rotating shifts and off-days, including nights, weekends, and holidays.

Hours per Week
40


Months per Year
12


Purpose of Position


This position receives calls for police services, assesses level of need and relays emergency information to officers in the field, creates records of police calls for service, makes entries into required state and national data files, monitors alarms, and greets walk-in visitors and ultimately connects them to necessary services.

Primary Responsibilities

  • Maintains watch on several radio communication channels.
  • Monitors and logs all transmission of the communications center and mobile units; monitors radio traffic.
  • Responds to calls from citizens by determining nature of the call and obtaining relevant data.
  • Dispatches officers to respond and maintains radio traffic with officers.
  • Records and retrieves data using computerized systems dealing with a variety of matters.
  • Dispatches officers to calls for service; performs administrative tasks using computer-aided dispatch system.
  • Additional responsibilities include, but are not limited to monitoring campus building fire alarms, maintenance of communication records, and provision of general University information to the public.
  • The successful candidate will be able to thrive in a diverse and dynamic environment and will be a creative problem solver.
Qualifications

REQUIRED QUALIFICATIONS:
  • High School diploma or General Equivalency Diploma.
  • Must be able to obtain state certification within six months from date of hire.
  • Requires successful completion of psychological, polygraph, drug screen, medical and background investigations.
  • Excellent computer, communication, customer service, and organizational skills required.
  • Work schedule requirement includes rotating shifts, weekends, and holidays.
PREFERRED QUALIFICATIONS:
  • Previous dispatch experience and/or DOCJT/KLEC telecommunicator certification.

Any candidate offered this position is required to go through a pre-employment criminal background check as mandated by state law.

Application review will begin immediately.

Minimum Education
High School Diploma


Preferred Education
Associates Degree


Minimum Experience
Acceptable Equivalency


Salary
$20.25 - $23.67 depending on experience and KLEC certification


Pay Grade
S66

Posting Detail Information


Requisition Number
2025S2295


Job Open Date
11/18/2025


Job Close Date

Quick Link




Is this an internal only posting?

Job Tags

Full time, Immediate start, Night shift, Rotating shift,

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